Terms Of Services
Last Updated: [Insert Date]
Welcome to Hairvexa, an international e-commerce store specializing in hair care products, extensions, and accessories. These Terms of Service (“Terms”) govern your use of the Hairvexa website, products, and services, including but not limited to purchases, account creation, shipping, and international transactions. By accessing or using Hairvexa, you agree to be legally bound by these Terms. If you do not agree, you must immediately stop using the site.
Section 1: Acceptance of Terms
By accessing Hairvexa, you explicitly acknowledge that you have read, understood, and agreed to these Terms in full. These Terms create a binding legal agreement between you and Hairvexa regarding the use of all services, products, and content provided. By purchasing, browsing, or using any feature of Hairvexa, you accept these Terms including any updates posted periodically. Hairvexa may amend, modify, or update these Terms at any time, without prior notice. Continued use after changes constitutes your acceptance. All disputes, rights, and obligations arising from your use of the site are subject to these Terms.
Section 2: Eligibility
To use Hairvexa, you must be at least 18 years of age or have legal consent from a parent or guardian. Minors are strictly prohibited from making purchases without consent. By accessing our site, you represent and warrant that you meet these requirements and are fully capable of entering into binding contracts. Hairvexa reserves the right to request proof of age, identity, or legal capacity at any time. Violation of this eligibility requirement may result in account suspension, cancellation of orders, or permanent restriction from the platform. You agree to comply with all applicable local, regional, and international laws while using the site.
Section 3: International Availability
Hairvexa operates as a global online store, shipping products to multiple countries. However, availability of certain items may be limited due to regulatory restrictions, import/export laws, or product-specific constraints. Customers are responsible for ensuring that their orders comply with local laws and customs regulations. Hairvexa reserves the right to refuse orders from any country or region without liability. Shipping timelines, fees, and delivery policies may vary significantly depending on destination, and Hairvexa is not responsible for delays caused by local postal services, customs inspections, or natural events.
Section 4: Account Registration
Certain services on Hairvexa may require you to register an account. When creating an account, you must provide accurate and complete information including full name, email address, and billing/shipping information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Unauthorized access or misuse must be reported immediately to Hairvexa. The company reserves the right to terminate or suspend accounts that are inactive, fraudulent, or violate these Terms. Sharing accounts, using multiple accounts to exploit promotions, or providing false information is strictly prohibited.
Section 5: Product Information
Hairvexa strives to provide accurate descriptions, specifications, and images for all products. However, product appearance may differ slightly from images due to photography, screen resolution, or manufacturing variations. Hairvexa cannot guarantee the accuracy of product descriptions at all times and reserves the right to correct any errors without notice. Customers are responsible for reviewing all product information before purchasing. Information about ingredients, sizing, or compatibility should be verified independently if necessary. Product availability may fluctuate due to inventory levels or supplier limitations.
Section 6: Pricing and Currency
All product prices are displayed in the currency of the selected region or as specified during checkout. Prices may change without prior notice due to promotions, market conditions, or exchange rate fluctuations. International transactions may be subject to additional bank fees or currency conversion costs. Taxes, customs duties, or VAT may not be included in the displayed price unless explicitly stated. Customers are responsible for verifying total charges, including shipping and applicable taxes, before completing any purchase. Hairvexa does not assume liability for errors in pricing or currency conversion discrepancies.
Section 7: Payment Methods
Hairvexa accepts multiple payment methods, including major credit and debit cards, digital wallets, and third-party payment providers such as PayPal. Payments are processed securely through encrypted channels. By submitting payment information, you authorize Hairvexa and its payment partners to charge your chosen payment method for the total purchase amount. Hairvexa is not responsible for technical failures, bank errors, or declined transactions. Any issues with third-party payment providers must be resolved directly with the provider. Customers should ensure payment information is current and accurate before placing an order.
Section 8: Order Acceptance
Placing an order on Hairvexa does not guarantee acceptance. Hairvexa reserves the right to review, verify, or reject orders for reasons including stock unavailability, suspected fraud, pricing errors, or prohibited locations. Orders may be canceled at any time, even after confirmation. In such cases, customers will receive a full refund via the original payment method. Hairvexa will notify customers via email regarding acceptance or cancellation. Customers must provide accurate shipping and billing details to avoid delays. Acceptance of any order is conditional upon compliance with these Terms and applicable international regulations.
Section 9: International Shipping
Hairvexa offers international shipping through trusted carriers. Shipping times may vary depending on the destination, customs processing, holidays, or logistical issues. Customers are responsible for providing accurate shipping information and for any consequences of incorrect addresses. Shipping costs are calculated during checkout and may vary based on weight, dimensions, and destination. Hairvexa is not liable for delays caused by carriers, customs inspections, or natural events beyond reasonable control. Tracking information will be provided when available; however, delivery estimates are approximate.
Section 10: Customs Duties and Taxes
International orders may be subject to import duties, customs fees, VAT, or local taxes imposed by the destination country. Customers are responsible for payment of such charges, and Hairvexa cannot estimate or guarantee these amounts. Customs regulations vary widely, and failure to pay applicable duties may result in shipment delays, fines, or package returns. Hairvexa is not liable for any customs-related disputes or charges. For more information on duties and taxes, please refer to Hairvexa Shipping Policy. Customers are encouraged to contact local customs authorities before placing international orders.
Section 11: Returns and Refunds
Hairvexa accepts returns under specific conditions detailed in our Return & Refund Policy. Items must be unused, undamaged, and returned in the original packaging within the timeframe specified. International returns may require the customer to pay return shipping fees. Refunds are processed after inspection of the returned product and may take 5–15 business days to reflect in the customer’s account. Promotional items, discounts, or gifts may be subject to separate return conditions. Hairvexa reserves the right to reject returns that do not comply with the policy.
Section 12: Damaged or Incorrect Orders
Customers must inspect products upon receipt and report any damaged, incorrect, or missing items within 48 hours of delivery. Claims must include photographic evidence for verification. Hairvexa will investigate and, if the claim is valid, provide a replacement, exchange, or refund. Claims submitted after the designated timeframe may not be honored. Hairvexa is not liable for damage caused by carriers after delivery or by improper handling by the customer. Proper packaging and proof of purchase are required for all claims.
Section 13: Prohibited Use
Hairvexa strictly prohibits the use of the site for unlawful, fraudulent, or unauthorized activities. Prohibited conduct includes, but is not limited to: hacking, data scraping, reselling products without authorization, violating intellectual property, or exploiting promotions. Hairvexa may suspend or terminate accounts engaged in prohibited activities without prior notice. Users are responsible for lawful use of the platform and compliance with local, regional, and international laws. Violations may result in legal action, monetary claims, or reporting to authorities.
Section 14: Intellectual Property
All content on Hairvexa, including but not limited to logos, graphics, product images, text, and website design, is the exclusive property of Hairvexa or its licensors. Intellectual property is protected by international copyright and trademark laws. Customers are not granted any rights to copy, reproduce, distribute, or use Hairvexa content without written permission. Unauthorized use may result in legal action. Access to Hairvexa does not transfer ownership of any content. For inquiries regarding permitted use, please contact support@hairvexa.com.
Section 15: Third-Party Services
Hairvexa may utilize third-party services for payments, shipping, marketing, analytics, and technical support. Hairvexa is not responsible for errors, interruptions, privacy policies, or actions of third-party providers. Customers are responsible for understanding and complying with the policies of these third parties. Links to third-party sites or services are provided for convenience and do not constitute endorsement. Hairvexa is not liable for any content, data loss, or damages incurred through third-party services.
Section 16: Limitation of Liability
To the fullest extent permitted by law, Hairvexa is not liable for indirect, incidental, consequential, or punitive damages arising from the use of the website or products. Liability is limited to the purchase price of the product in question. Hairvexa is not responsible for shipping delays, customs fees, misuse, or technical errors. Customers assume full risk in using products or services. Certain jurisdictions do not allow limitations on liability; in such cases, liability is limited to the maximum extent permitted by law.
Section 17: Product Use Disclaimer
Hairvexa sells products intended for cosmetic use, including hair extensions and care products. Customers must follow usage instructions carefully. Hairvexa disclaims liability for allergic reactions, misuse, or improper application. Patch testing is recommended where appropriate. Hairvexa is not responsible for damages, injuries, or loss caused by misuse or negligence. By using Hairvexa products, you accept responsibility for all risks associated with product use.
Section 18: Privacy
Hairvexa collects personal information in accordance with its Privacy Policy. Data may be used for order fulfillment, marketing, customer support, and analytics. Personal information is stored securely and is not shared with unauthorized third parties. Customers may access, update, or request deletion of their data in compliance with applicable laws. Hairvexa implements industry-standard measures to protect personal data. Use of the site constitutes consent to the Privacy Policy.
Section 19: Changes to Terms
Hairvexa reserves the right to modify these Terms at any time. Updated Terms will be posted on the website, and continued use constitutes acceptance. Customers are encouraged to review Terms regularly. Changes may affect payment, shipping, returns, or account usage. Major changes may be notified via email; however, lack of notification does not exempt users from compliance. These Terms supersede all prior agreements regarding the use of Hairvexa.
Section 20: Governing Law and Dispute Resolution
These Terms are governed by the laws of the jurisdiction where Hairvexa is incorporated, subject to international commercial laws. Any disputes should first be addressed through negotiation or mediation. If unresolved, disputes may be submitted to courts in Hairvexa’s registered jurisdiction. International customers agree to comply with local regulations and acknowledge that enforcement may vary. Hairvexa reserves the right to enforce its rights in any competent jurisdiction worldwide.